Terms of Service

Thank you for stopping by grimballjewelers.com. If you have any questions concerning any of our policies, please contact us. Our mailing address is 79 South Elliott Road, Chapel Hill, NC 27514. Our phone number is (919) 929-2580.

Legal Information

The copyright for this website and its content belongs to GRS, Inc. Please feel welcome to use any of the material on our website for your own personal and non-commercial use.  Written permission, though, is required for any other use of our site content.  Don't hesitate to contact us.  More than likely we will be pleased to share with you.

Inaccuracy

Trust is everything in the precious jewelry business and at Grimball Jewelers we know it is of the utmost importance to present our customers with the most accurate and detailed information available. However, there may be instances when some of the information on our website is inaccurate. Any errors are completely unintentional;  we reserve the right to correct inaccuracies and to update product information at any time without prior notice. Grimball Jewelers also reserves the right to refuse or cancel any orders placed for products listed at the incorrect price whether or not an ordered has been confirmed and payment issued.  If payment has already been issued, Grimball Jewelers will immediately issue a refund/credit in the same method of the original payment. We make every effort to prevent these types of mistakes but, despite our best efforts, errors will occur from time to time. Please contact us if you have any questions or concerns about the pieces you see featured on our website.

Availability

Many of the beautiful items we offer at Grimball Jewelers can be re-ordered, but it is also the nature of our business that many items are one-of-a-kind or nearly so. Please understand that estate pieces and some artist pieces are available in a quantity of one.  When an item featured on our website is no longer in stock, we endeavor to remove that item or mark it as sold as soon as possible.  Please contact us if you have any concerns about the availability of a piece you are interested in.

Color

Because all monitors and screens portray colors differently, Grimball Jewelers cannot guarantee that your display of color will be accurate.  Please call us if you have concerns.

Thank you.