Repair

We offer a comprehensive range of repair services, including repairs and restorations that most jewelers would consider impossible.

Testimonial:
I brought my wife's watch in for repair. Your service was the finest I have ever received from any business. Thank you for a great experience.

Bill Brady,
Chapel Hill

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Each of our four jewelers has decades of experience, designing, making and repairing jewelry. We have the largest and best equipped on-site shop in North Carolina with state of the art equipment like our $35,000 laser welder.

• Ring sizing - up or down in platinum, gold or sterling
• Reshanking - replacing the bottom of a ring with new metal
• Prong retipping - prongs should be checked annually for wear- don’t risk losing a gem
• Check and tighten stones - a loose and moving diamond can wear away the prongs
• Fingermate hinged shank installation - the perfect solution for large knuckles
• Repair and recutting of diamonds - our European trained diamond cutter can repair chipped diamonds or repolish old cuts into dazzling cuts
• Gemstone repair and polishing - restore the original beauty of scratched or abraded gems
• Stone setting - prong set, pave, flush, channel or bezel set
• Gemstone replacement - any size or variety including old cut diamonds
• Earring conversions - pierced to non pierced and vice versa
• Bracelet repair - replacing clasps, hinges and rivets
• Bracelets - adding additional safety fastenings for more security
• Chain repair - all metals, all styles- almost always invisible
• Necklaces - clasp replacement for aesthetic or security reasons
• Pearl and bead restringing - with or without knots
• Refinishing and replating - makes your gold, platinum and sterling jewelry look like new
• Costume jewelry - often can be repaired with lead solder or epoxy
• Watch repair and service - batteries done while you wait, movements replaced, mechanical watches cleaned

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Before and after pictures of the restoration of an antique platinum filigree diamond ring

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If you need to have Great Grandmother’s ring made ready for another century, we can do it! Bring that special piece in and we’ll be happy to give you an estimate.